Calls Center Operations Manager

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: Calls Center Operations Manager

We are seeking a highly skilled Call Center Operations Manager to oversee the complete setup of our call center. Key responsibilities include ensuring that dialing is functioning correctly and efficiently.

Key Skills and Qualifications:
  1. Technical Expertise:
  • Proficiency in ISA Server
  • Familiarity with Linux
  • Detailed understanding of Predictive Dialing (PD)
  • Comprehensive knowledge of both software and hardware
Troubleshooting and Problem-Solving:
  • Ability to diagnose and resolve technical issues promptly
IP Configuration and Manual Dialing:
  • Adept at configuring IP settings for optimal performance
  • Skilled in manual dialing procedures

This role requires strong analytical skills, attention to detail, and excellent communication abilities. The ideal candidate will be an expert in IT infrastructure management, specifically in call center operations.

About the Role:

The Call Center Operations Manager will be responsible for overseeing the entire call center setup, ensuring seamless operation and efficient use of technology. This includes managing and troubleshooting technical issues, configuring IP settings, and performing manual dialing tasks.

What We Offer:

This dynamic role provides opportunities for growth and professional development in a rapidly evolving industry. If you possess the required technical expertise and leadership qualities, we encourage you to apply for this challenging position.



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