Help Desk Analyst

A Help Desk Specialist is needed to resolve customer issues and improve their experience with our services.The role involves responding to customer inquiries, identifying needs, and providing assistance via email or chat.Key responsibilities:Timely and accurate response to customer inquiries.Providing assistance and guidance to...

Help Desk RoleWe are seeking a highly skilled and patient individual to join our Help Desk team as a Help Desk Associate. In this role, you will be responsible for providing expert technical support to our customers via phone, email, or chat.Primary duties will include:Resolving customer technical issues in a timely and efficient manner.Communicating complex...

We're looking for a skilled Help Desk Representative to join our team.The primary responsibility of this role is to respond to customer inquiries in a timely manner, providing solutions and guidance on product features.This position requires strong communication and problem-solving skills, as well as familiarity with help desk software.Key...

We are looking for a Help Desk Specialist to join our team. As a help desk specialist, you will be responsible for responding to customer inquiries and resolving technical issues in a timely and efficient manner. You will also play a key role in identifying and implementing process improvements to enhance the overall customer experience.Our ideal candidate...

We are seeking a highly skilled Help Desk Professional to join our customer service team. As a Help Desk Professional, you will be the primary point of contact for our customers, handling their inquiries and concerns in a professional and timely manner.Key Responsibilities:Communicate effectively with customers via phone, email, and chat to resolve their...

Our ExpectationsWe are looking for a highly skilled Operational Help Desk and Management specialist to manage our operational help desk effectively.The successful candidate will be responsible for:Managing end-to-end coordination for customer query resolutionEffective stakeholder management for the closure of respective action plansEnsuring performance as...

Are you passionate about delivering exceptional customer service? Do you have a strong background in IT and a passion for helping others? We are seeking a Help Desk Technician to join our team.About the JobThis is a full-time position that requires strong communication and problem-solving skills. You will work closely with our internal teams to identify and...

This Help Desk Specialist position requires a strong customer service focus, effective communication skills, and the ability to work well under pressure.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and chatResolves customer complaints and issues in a professional and courteous mannerCollaborate with internal teams...

Job Overview:We are looking for a highly skilled Help Desk Coordinator to join our team. As a key member of our support staff, you will be responsible for providing exceptional technical assistance to our clients.Key Responsibilities:Capture and validate user queries or issues.Ensure incidents and requests are handled according to established service level...

At Giant Group, we have an exciting opportunity for a Service Desk Analyst to join our growing team.Job Title: Service Desk AnalystSalary: From PKR 165,000 to 251,000 per month (shift allowance of PKR 30,000 per month)Hours: 40 hours per week, Monday to Friday, 12:00pm - 9:00pmDeadline to Apply: 28th April, 2025.About usWe believe in a world where businesses...