Payroll Operations Specialist

2 days ago


Gujranwala, Punjab, Pakistan International SOS Full time

Job Description

The successful candidate will drive end-to-end payroll processes for employees in Singapore and Brunei, ensuring accuracy, compliance with internal policies, laws, and regulations.

This role oversees payroll for 9 entities in Singapore, with 3 entities operating on bi-weekly payroll cycles. The incumbent will also play a key role in HR operations, employee lifecycle management, compensation & benefits operations, and employee relations.

Key Responsibilities

  • Drive and manage payroll processes for all Singapore and Brunei employees, ensuring accuracy, timely payments, and compliance with internal policies, laws, and regulations.
  • Oversee payroll for 9 entities in Singapore, including 3 entities with bi-weekly payroll cycles.
  • Ensure accurate payroll reconciliations and timely distribution of payroll reports to finance teams for accounting purposes.
  • Ensure successful completion of payroll audits for all entities under Singapore payroll.

Employee Lifecycle Support

  • Support HR Operations in managing the employee lifecycle, particularly in offboarding (e.g., issuing resignation acceptance letters for managerial level and above).
  • Ensure accurate compensation-related data is maintained in MyHR and HRBlizz systems.

Tax and Statutory Submissions

  • Submit tax clearance for foreign employees and manage mandatory claims to statutory authorities (e.g., maternity, paternity, childcare leave, NSmen reservist, IR8A submission).

HR Guidance & Employee Relations

  • Provide HR guidance on compensation and benefits matters for Singapore site.
  • Manage employee relations and grievances for Medical Services (MS) employees in Singapore and Brunei.
  • Act as HR representative in bi-weekly Singapore Brunei MS Operations meetings.
  • Serve as HR focal point for audits relating to Singapore Brunei MS.
  • Manage annual renewal of Brunei workmen compensation insurance.

Bonus & Merit Increment Process

  • Administer the annual bonus and merit increment processes for MS employees in Singapore and Brunei.

Reports Support

  • Support in routine or ad hoc surveys reporting.


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