
Client Success Specialist
1 day ago
A dedicated medical billing team seeks a Client Success Specialist to drive client satisfaction and success.
Responsibilities:- Serve as the primary point of contact for medical billing clients, ensuring their goals and satisfaction are consistently met.
- Deliver expert support and guidance on medical billing processes, helping clients navigate complex billing requirements.
- Collaborate with internal teams to quickly resolve client issues, manage inquiries, and keep clients informed of product or service updates.
A successful candidate will have a strong background in medical billing, excellent communication skills, and experience in customer success or account management roles.
Requirements:- Excellent English communication skills – verbal and written.
- Strong background in medical billing, with hands-on experience in client management and account support.
- Proven success in a customer success or account management role in the healthcare or medical billing sector.
- Ability to work effectively in an onsite, night-shift role.
We offer a supportive, growth-oriented environment focused on professional development, a comprehensive benefits package, and performance bonuses.
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