Aura Communication Manager Specialist

3 days ago


Lahore, Punjab, Pakistan Avira Technologies Full time

**Job Summary:**

The Avaya Aura/CM Engineer is responsible for managing call center tasks, maintaining communication systems, and resolving technical issues.

Key Responsibilities:
  • System Administration: Manage daily tasks related to call center issues and maintain switching, data communications, and peripheral equipment.
  • Troubleshooting: Resolve issues related to login, reporting, system resources, IVR changes, hardware, and PRI/CO trunks.
  • System Maintenance: Ensure the upkeep of systems and applications, including ancillary systems.

Requirements: The ideal candidate will have experience in Client Enablement Services (CES), SAL Gateway, High Availability AES servers, G-450 Gateway, and strong computer skills.

Our Company Culture:
  • Innovative Environment: Work in a dynamic environment that encourages creativity and innovation.
  • Career Development: Opportunities for career advancement and professional growth.
  • Team Collaboration: Collaborate with experienced professionals who share your passion for technology.

About Us: Avira Technologies is a leading provider of Information Technology and Services, dedicated to delivering exceptional customer service and innovative solutions.



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