
Aura Communication Manager Specialist
3 days ago
**Job Summary:**
The Avaya Aura/CM Engineer is responsible for managing call center tasks, maintaining communication systems, and resolving technical issues.
Key Responsibilities:- System Administration: Manage daily tasks related to call center issues and maintain switching, data communications, and peripheral equipment.
- Troubleshooting: Resolve issues related to login, reporting, system resources, IVR changes, hardware, and PRI/CO trunks.
- System Maintenance: Ensure the upkeep of systems and applications, including ancillary systems.
Requirements: The ideal candidate will have experience in Client Enablement Services (CES), SAL Gateway, High Availability AES servers, G-450 Gateway, and strong computer skills.
Our Company Culture:- Innovative Environment: Work in a dynamic environment that encourages creativity and innovation.
- Career Development: Opportunities for career advancement and professional growth.
- Team Collaboration: Collaborate with experienced professionals who share your passion for technology.
About Us: Avira Technologies is a leading provider of Information Technology and Services, dedicated to delivering exceptional customer service and innovative solutions.
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