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Business Relationship Manager

2 weeks ago

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Job Summary:

Megatech - Trackers is seeking a Business Relationship Manager to develop and maintain strategic long-term relationships with high volume clients. This role will involve research, solution presentation, and delivery of ordered products in a timely manner.

Key Responsibilities
  • Develop and maintain trusting relationships with key clients.
  • Research client needs and wants.
  • Suggest solutions that meet client expectations.
  • Ensure timely delivery of ordered products.
  • Serve as contact point for key customers and internal teams.
  • Resolve customer complaints effectively.
  • Gather and report customer feedback.
  • Source new potential clients.
  • Analyze key account metrics.

Requirements

  • Previous experience as a Key Account Manager.
  • Experience in sales and customer services.
  • Strong communication and interpersonal skills.
  • Aptitude in networking and relationship building.
  • Excellent time and project management skills.
  • Ability to prioritize and meet deadlines.