
Workforce Development Director
2 weeks ago
Key Job Responsibilities
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- Investigate internal employee complaints and take necessary action.">
- Conduct regular employee discussion groups and provide feedback to the leadership team.">
- Develop a safety and security risk management program to minimize hazards and ensure workers' compensation claims are reported in a timely manner.">
- Monitor and administer unemployment claims, including representing the company through the appeal process.">
- Supervise and provide direction for Center People Team.">
- Collaborate with other department managers to ensure proper workflow and quality of service relative to the needs of the business.">
Key Requirements
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- Experience in an international call center environment.">
- Comprehensive experience in all areas of Human Resources Management.">
- Training competencies in HR administration, legal/regulatory compliance related to employment matters, supervisory development, diversity, and management training.">
- Extensive HR knowledge, skills, and applicable experience.">
- Ability to motivate and supervise staff members.">
- Ability to exercise independent judgment.">
- Ability to handle a variety of assignments simultaneously and cultivate capabilities beyond those required for the current job and needs of the business.">
Key Benefits
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- A competitive salary and benefits package.">
- Ongoing training and development opportunities.">
- A dynamic and supportive work environment.">
- The opportunity to work with a talented and diverse team.">
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