Tech Solutions Specialist

13 hours ago

Quetta City Tehsil, Pakistan beBeeCustomerSuccess Full time $85,000 - $115,000
Job Title

The Customer Success Engineer is a key role in our organization, responsible for ensuring users maximize the potential of our AI-powered data platform.

This is a high-growth opportunity for tech-savvy professionals who thrive in fast-paced environments and are eager to make a significant impact.

  • Provide expert technical support to users via various channels.
  • Debug API integrations and SQL-based data workflows to ensure seamless performance.
  • Train users on AI-driven personalization and automation techniques.
  • Collaborate with cross-functional teams to drive business outcomes.
  • Drive customer retention and upsell opportunities through exceptional service.
Requirements
  • At least 2 years of experience in customer-facing technical roles.
  • Strong SQL skills or willingness to develop them.
  • Excellent troubleshooting skills across APIs, SaaS tools, and data pipelines.
  • Growth mindset with a desire to learn AI, CDPs, and big data concepts.
  • Ability to work independently in a remote environment.

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