Customer Service Expert

3 days ago


Lahore, Punjab, Pakistan Ibex Dynamics Full time
Job Overview

Ibex Dynamics seeks a highly skilled Customer Service Representative to provide exceptional support to our clients.

Key Responsibilities

The selected candidate will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction.

Requirements
  • Must have completed Matriculation and Intermediate education.
  • Graduates and postgraduates with relevant experience are preferred.
  • At least 1 year of experience in customer care services is required.
  • Strong communication skills, with the ability to handle client calls or text messages.
  • Previous call center experience is beneficial.
  • Excellent teamwork skills, with the ability to manage assigned tasks from the team leader.
  • Proficiency in linguistic skills, with English as the primary language.
  • A positive attitude and good sense of humor to understand market dynamics.
Benefits

Flexible working hours are offered, catering to various schedules:

Schedule Options
  • Morning Timing: 10:30 AM - 7:00 PM
  • Evening Timing: 3:00 PM - 11:00 PM
  • Night Timing: 8:00 PM - 4:00 AM


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