Clinical Support Specialist

7 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description:

Schedule and confirm patient appointments via phone, email or scheduling software ensuring timely communication between patients and medical staff.

Prepare and send reminders for upcoming appointments or follow-ups utilizing EMR systems.

Maintain and update patient records in the electronic medical records system adhering to HIPAA regulations.

Assist with insurance verification and pre-authorization processes efficiently.

Manage incoming and outgoing correspondence including emails and faxes with professionalism.

Serve as the first point of contact for patients addressing inquiries with empathy and providing solutions.

Educate patients on instructions for telehealth sessions and other virtual services.

Office Coordination:

  • Manage daily workflows to ensure efficient communication between patients and medical staff.
  • Coordinate with medical providers to ensure schedule alignment.
  • Organize and prioritize tasks to meet deadlines and maintain clinic efficiency.


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