Commercial Data Analyst

2 weeks ago


Islamabad, Islamabad, Pakistan S&P Global Full time

About the Job:

Data plays a critical role in driving key business decisions. As a Data Associate, you will be responsible for providing support to MI Salesforce users, ensuring their needs are met promptly and effectively.

Maintain regular communication with clients to keep them informed about case status and necessary actions. Ability to manage multiple cases simultaneously and prioritize tasks effectively.

Key responsibilities include:

  • Maintaining the SLA of 24 hours for providing solutions to MI Salesforce workforce.
  • Maintaining quality of work by following well-defined procedures of Case Management team.
  • Ensuring all case management activities comply with SOX compliance.

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