Senior Technical Support Solutions Expert

5 hours ago


Lahore, Punjab, Pakistan beBeeTechnical Full time $100,000 - $120,000
About the Role

The Lead Technical Support Engineer is a senior subject matter expert responsible for delivering complex technical support services across various products and solutions.

This includes managing, tracking, diagnosing, and resolving high-level cases for Technical Support Engineers, as well as providing leadership to the technical support team through mentoring, coaching, and training initiatives.

The role collaborates with engineering teams to identify and address technical issues affecting customers, drives continuous improvement in the technical support process, and ensures alignment with overall business goals.



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