
Virtual Healthcare Coordinator
21 hours ago
We are seeking a reliable and detail-oriented Virtual Medical Assistant to support healthcare providers with administrative and clinical tasks remotely.
Key Responsibilities- Manage appointment scheduling, cancellations, and rescheduling for patients.
- Verify patient insurance and eligibility prior to appointments.
- Conduct patient intake calls, collect medical history, and document information accurately in the electronic health record system.
- Handle inbound and outbound patient communications.
- Assist in prescription refills and prior authorizations under physician supervision.
- Coordinate referrals, lab tests, imaging, and follow-up care.
- Bachelor's degree in healthcare or medical administration is preferred. A high school diploma is required.
- Minimum 1 year of experience in a medical office, clinical setting, or virtual healthcare environment.
- Proficiency with electronic health record systems such as eClinicalWorks, Athena, Kareo, or similar.
- Strong English communication skills (verbal and written).
- Familiarity with HIPAA guidelines and patient confidentiality requirements.
- Tech-savvy with knowledge of tools like Google Workspace, Zoom, Slack, and Microsoft Office.
This role requires excellent organizational and communication skills, with the ability to work independently and collaboratively as part of a remote team.
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