Customer Relationship Professional

21 hours ago


Lahore, Punjab, Pakistan The Avenair Full time
About The Role

The Avenue Air is seeking a talented Client Relationship Officer (CRO) to join our team in Lahore's Gulberg III area. As a CRO, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and their expectations exceeded.

Key Responsibilities:
  1. Client Relationship Management: Provide detailed information about high-rise properties, including availability, features, and pricing to clients.
  2. Customer Support: Address customer inquiries, resolve issues, and provide exceptional service to enhance customer satisfaction.
  3. Liaison: Act as the key point of contact between clients and the sales team to ensure smooth communication and service delivery.
  4. Feedback Collection: Gather customer feedback and work with the team to implement improvements and enhance service quality.
Requirements:
  1. Bachelor's degree in any field (preferably Business Administration, Marketing, Communications, or related fields).
  2. Real estate experience is a must to effectively engage with clients in this industry.
  3. Previous experience in customer relationship management or a similar role is a plus.
  4. Excellent communication and interpersonal skills to handle customer interactions professionally.
  5. Ability to work in a fast-paced environment and manage multiple clients.
  6. Detail-oriented, with strong problem-solving skills.


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