Customer Support Professional

18 hours ago


Lahore, Punjab, Pakistan Diem Full time

At Diem, we are seeking a skilled Customer Support Specialist to join our team. This role involves responding to customer inquiries in a timely and accurate manner, via various communication channels.

The ideal candidate will possess excellent problem-solving skills, be able to multi-task effectively, and demonstrate patience when handling complex cases.

Key requirements for this position include:

  • Experience as a Customer Support Specialist or similar role
  • Familiarity with the industry is a plus
  • Fluency in spoken English
  • Proficiency in using help desk software and remote support tools
  • Understanding of CRM systems
  • Strong communication and interpersonal skills

We are committed to providing exceptional customer service and strive to resolve technical issues efficiently.

This is not an outbound call center, and we prioritize building strong relationships with our customers.



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