Service Quality Analyst

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from MedinaFreshwaysHR Manager, Talent Acquisition Manager, Recruitment Manager, Technical Recruiter, Talent Acquisition Specialist | MBA, HRMCompany DescriptionMedina Dairy is the largest family-owned dairy processor in the UK, supplying quality products to over...

Service-Based Researcher:We are seeking a skilled researcher to conduct in-depth analysis of service-based industries. The ideal candidate will have a strong background in research methods, including qualitative and quantitative techniques.Key Responsibilities:Conduct market research and gather data from various primary and secondary sources.Develop and...

We are seeking a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Key Responsibilities:Monitor inbound and outbound calls to assess...

Role OverviewWe are looking for a highly skilled Quality Assurance Analyst to join our team.This role involves conducting audits of clinical documentation online, assigning ICD-10 codes to new patients, and communicating with US-based clinicians to discuss patient condition and documentation improvements.The ideal candidate will have excellent analytical and...

Responsibilities:A Service Quality Trainer is responsible for developing and delivering high-quality customer service training programs. This includes:Developing and delivering training sessions on call center systems, ACD/IVR, and performance metricsProviding coaching and mentoring to Customer Service Representatives to enhance their...

Job OverviewThis is a challenging role that requires a strong analytical mindset and excellent communication skills. The ideal candidate will have a keen eye for detail and be able to provide actionable insights to improve customer service delivery.Main Responsibilities:Analyze customer interactions to identify areas for improvementDevelop and implement...

Hotel Operations LeaderThe ideal candidate will have a solid understanding of hotel management best practices and operational KPIs, with a proven track record of service excellence and team management.Leadership of operational staff and fostering a results-driven environmentRecruitment, training, and management of teams to maintain high service quality and...

Job Title: Data Analyst (Lead Generation Industry Experience Preferred)Job Type: Full-Time / OnsiteTiming: 6:00 PM to 3 AM (Monday to Friday)Walk-in Interview: Office: 504, 5th Floor, Kohistan Tower, Saddar, RawalpindiSend your CV to HR: +92 342 4394074We're HiringWe are looking for a highly skilled Data Analyst with 3–5+ years of experience to join our...