Service Quality Specialist

Managing Partner @ Blackstone Legal | International Law SpecialistCompany DescriptionImmigration Advisory Services www.iaspk.orgRole DescriptionThis is a full-time on-site role for a Sales and Marketing Specialist located in Islamabad. The Specialist will be responsible for day-to-day sales activities, customer service, training, sales management, and...

Job Summary:We are seeking a highly skilled Quality Assurance Specialist to oversee the quality of our products and services, ensuring they meet our high standards.About the Role:This is an exciting opportunity for a detail-oriented professional to join our team and make a meaningful impact on our organization's success.Main Responsibilities:Develop and...

We are looking for a Service Quality Expert who can monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with...

Job DescriptionWe are seeking a detail-oriented Quality Assurance Specialist to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Key Responsibilities:Monitor inbound and...

Responsibilities:A Service Quality Trainer is responsible for developing and delivering high-quality customer service training programs. This includes:Developing and delivering training sessions on call center systems, ACD/IVR, and performance metricsProviding coaching and mentoring to Customer Service Representatives to enhance their...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

Job Description:Role OverviewWe are seeking a highly skilled Language Quality Specialist to join our team. The successful candidate will be responsible for conducting English language assessments, coaching staff on spoken English skills, and ensuring that our employees provide high-quality service to customers.Key ResponsibilitiesConduct English language...

Job DescriptionThis is an exciting opportunity to join our team as a Service Quality Improvement Manager. The successful candidate will be responsible for analyzing customer interactions, identifying areas for improvement, and implementing strategies to enhance service quality.Key Responsibilities:Analyze customer interactions to identify areas for...

Service Quality Assurance ManagerJob OverviewWe are looking for a Service Quality Assurance Manager to lead our contact center team, responsible for ensuring exceptional customer experience through ongoing quality evaluation and process improvement. If you are a motivated and results-driven professional with a passion for delivering outstanding service, we...

Job OverviewWe are looking for a skilled Customer Service Representative to join our team and deliver exceptional customer service. This role involves handling customer inquiries, resolving issues, and providing product information.Required Skills and QualificationsExperience in the Homeware industry or a similar business is highly preferred.Outstanding...