Service Quality Trainer

Company DescriptionFounded in June 2008, J Telemarketing has evolved from a Call Center and BPO Services provider to a top-of-the-line Digital Marketing and Business Outsourcing Company. With over 12 years of excellence, the company serves fast-paced growing enterprises across Pakistan. J Telemarketing boasts an exceptionally skilled workforce that drives...

Company DescriptionAuthorized SAP ERP l S/4 HANA Industrial based advance Professional Management Training with Global Certifications for best career development. Sapience Consulting SAP-ERP offers modules in various SAP areas such as SAP Ariba, SAP HANA, SAP ERP, SAP Business Intelligence, and more.Role DescriptionThis is a full-time on-site role for a SAP...

We are looking for a Service Quality Expert who can monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with...

Job OverviewThis is a challenging role that requires a strong analytical mindset and excellent communication skills. The ideal candidate will have a keen eye for detail and be able to provide actionable insights to improve customer service delivery.Main Responsibilities:Analyze customer interactions to identify areas for improvementDevelop and implement...

Job DescriptionThis is an exciting opportunity to join our team as a Service Quality Improvement Manager. The successful candidate will be responsible for analyzing customer interactions, identifying areas for improvement, and implementing strategies to enhance service quality.Key Responsibilities:Analyze customer interactions to identify areas for...

Job OverviewWe are looking for a skilled Customer Service Representative to join our team and deliver exceptional customer service. This role involves handling customer inquiries, resolving issues, and providing product information.Required Skills and QualificationsExperience in the Homeware industry or a similar business is highly preferred.Outstanding...

This role involves working closely with our customer service team to ensure they meet performance expectations.Main TasksAssess representative performance through call monitoring and data analysis.Develop and implement strategies to improve quality and efficiency.Required SkillsStrong understanding of call center operations.Excellent leadership and teamwork...

We are seeking a highly skilled and experienced SAP Trainer to join our team.Job DescriptionThis is a full-time on-site role for an SAP Trainer located in Rawalpindi. The ideal candidate will be responsible for delivering comprehensive training sessions on advanced SAP modules like SAP FICO, Materials Management, and Business Process.The successful candidate...

We are looking for a highly skilled SAP Trainer to join our team. As a key player in our organization, you will be responsible for delivering high-quality training sessions on SAP modules such as SAP FICO, Materials Management, and Business Process. Your consulting services will ensure effective understanding and application of SAP functionalities.About the...

As a key player in our organization, you will be responsible for delivering high-quality training sessions on various SAP modules. With a focus on SAP FICO and Materials Management, your expertise will enable participants to effectively understand and apply these functionalities.ResponsibilitiesDesign and deliver comprehensive training programsProvide...