Customer Service Excellence Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

**Job Description**

To maintain exceptional customer satisfaction, we are seeking a highly skilled and mature individual for the role of Customer Service Excellence Specialist.

The key responsibilities of this position include ensuring 24/7 support for customers' complaints and queries, providing timely and accurate reporting, up-selling opportunities, and enforcing strong relationships with clients.

Key Responsibilities:

  • Ensure 24/7 support for customers' complaints and queries
  • Provide timely and accurate reporting
  • Identify up-selling opportunities
  • Enforce strong relationships with clients

Required Skills and Qualifications:

  • Minimum graduate degree
  • Excellent oral and written communication skills
  • Advanced knowledge of MS Office

Benefits:

This is a challenging yet rewarding opportunity for an experienced professional to contribute to our success.



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