
Service Excellence Specialist
3 days ago
This role involves providing exceptional customer service by responding to inquiries, monitoring orders, and resolving complaints in a timely and effective manner.
Key Responsibilities:- Verify product availability and respond to customer inquiries.
- Manage order processing and handle cancellations, returns, and exchanges.
- Collect and analyze customer feedback to inform business decisions.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with internal teams to resolve complex customer issues.
- Proven experience in customer service, preferably in a manufacturing sector.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in SAP, MS Excel, and Power BI.
The successful candidate will be a highly motivated and organized individual with excellent customer service skills and a strong understanding of the construction chemicals industry.
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Service Excellence Associate
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeAs a Customer Service Specialist Senior, you will play a critical role in delivering exceptional customer service and support to our clients. You will be responsible for responding to customer inquiries, resolving issues, and maintaining accurate records of customer interactions.Key ResponsibilitiesCustomer Service: Provide timely and effective responses to...
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Customer Service Excellence Specialist
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full time**Job Description**To maintain exceptional customer satisfaction, we are seeking a highly skilled and mature individual for the role of Customer Service Excellence Specialist.The key responsibilities of this position include ensuring 24/7 support for customers' complaints and queries, providing timely and accurate reporting, up-selling opportunities, and...
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Service Excellence Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeThis position requires a customer-focused individual who can deliver exceptional experiences across various touchpoints. As a Customer Service Officer, you will handle customer inquiries via phone, email, and chat, and provide timely resolutions to customer issues.Your strong problem-solving skills and attention to detail will enable you to effectively...
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Excel Specialist
2 weeks ago
Karachi, Sindh, Pakistan Experts Consulting Full timeExcel Specialist / Office 365 Excel ExpertBachelor's degree in business, Finance, Data Science, IT, or a related field.We are seeking a highly proficient Excel Specialist with a strong command of Microsoft Office 365 Excel and related tools. The ideal candidate will have 2 years of experience working with advanced Excel functionalities and will be adept at...
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Customer Service Excellence Specialist
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeSenior Customer Support RepresentativeWe're looking for a skilled customer support professional to deliver exceptional service to international customers via email and calls. As a key member of our team, you'll be responsible for providing top-notch support by assisting with product inquiries, troubleshooting, and issue resolution.Main...
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Service Excellence Manager
2 weeks ago
Karachi, Sindh, Pakistan J & P Coats Pakistan Full timeJob Summary: As a Service Excellence Manager at J & P Coats Pakistan, you will be responsible for ensuring superior customer service experience through prompt and effective communication. This role requires close coordination with Sales teams, Planning, Supply Chain, Production, and Distribution teams to ensure timely delivery of orders.Key...
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Service Excellence Lead
2 weeks ago
Karachi, Sindh, Pakistan Nativ Global Full timeJob ResponsibilitiesWe are seeking an experienced professional to join our team as a Service Excellence Lead. This role involves leading the client servicing team, driving business growth through relationship building and team management.The successful candidate will oversee project planning, execution, and delivery, while developing strategic plans to...
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Digital Media Marketing Specialist
2 weeks ago
Karachi, Sindh, Pakistan My Stitching Service Full timeWe are seeking a creative and experienced Digital Media Marketing Specialist to join our team at My Stitching Service. The ideal candidate will have a strong understanding of digital trends and be able to develop effective social media strategies.Job DescriptionThis is a unique opportunity to work with a make-to-order service provider, utilizing over 30...
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Delivery Expert
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeOur MissionWe deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide.The Journey AheadEmbark on an inspiring journey to serve others with our innovative delivery platform.Servicing ExcellenceAs a service delivery expert, you will play a key role in ensuring our customers receive the best possible...
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Head of Service Excellence
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryThis senior leadership role is focused on customer lifecycle management, requiring strong leadership and strategic guidance skills.The successful candidate will oversee the enhancement of product propositions and customer service, driving digitization initiatives across teams.Main Responsibilities:Leading customer lifecycle management and...