
Chief Network Operations Specialist
3 days ago
**Job Summary:**
- Maintain nationwide core network availability at 99.999% from all angles.
**Key Responsibilities:
- Carry out maintenance, expansions and service assurance with National Operators as per Standard Operating Procedures (SOPs).
- Perform Incident Response activities, expansions and service assurance as per SOPs.
- Take proactive & corrective measures for hardware and software to maintain required availability.
- Routine monitoring of systems and services, health checks and performance analysis.
- Highly skilled tasks and definitions for core network platforms related to hardware and software.
- Monitoring and management of core network platforms Key Performance Indicators (KPIs) and services KPIs.
- Troubleshooting and analysis of reported issues with improvement measures.
- Resolution of customer complaints within Time And Target (TAT) and count targets.
- Preparation, implementation and continuous improvement of emergency/disaster recovery plans.
- Coordination with Vendors for issue resolution, follow-up and evaluation.
- Management and maintenance of core network inventory and related requirements.
- Special network monitoring and troubleshooting tasks.
- On-site and on-call activities.
**Requirements:**
- Bachelor of Engineering (Electronics/Electrical/Telecom/Computer) or equivalent degree.
- Minimum 3-4 years of relevant experience.
**Skillset:**
- Independent planning and delivery.
- Good interpersonal skills.
- Proactive and self-initiative.
- Meeting deadlines.
- Good team player.
- Expert knowledge and experience in core systems used in mobile telephony.
- Expertise in signaling protocols, standards and associated flows.
- Proficiency in signaling and routing mechanisms at all network levels.
- Expert knowledge and practical experience in hardware and software of core network platforms.
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