Call Center Support Agent

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Overview

We are looking for a highly motivated and organized individual to join our team as an Inbound Call Handler. In this role, you will be responsible for answering incoming calls, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer and respond to incoming calls, providing accurate and timely information to customers.
  • Identify and resolve customer complaints, working collaboratively with internal teams to find effective solutions.
  • Document customer interactions, including call logs and issue resolutions.
  • Collaborate with colleagues to share knowledge and best practices, improving overall customer service quality.
  • Maintain accurate records of customer interactions, ensuring seamless handoffs and follow-up communications.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong problem-solving skills, with the ability to analyze complex customer issues and provide effective solutions.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines with ease.
  • Basic computer skills, including proficiency in Microsoft Office applications.
  • High school diploma or equivalent required; prior customer service experience preferred.

Benefits:

  • A competitive salary and benefits package, including health insurance and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with regular feedback and coaching to help you succeed.
  • The opportunity to work with a talented and diverse team, committed to delivering exceptional customer service and driving business results.


  • Lahore, Punjab, Pakistan Caliber Link Call Center Full time

    UK Base Call Center Agents Caliber Link Call Center , Pakistan Apply Only Through Mustakil.com, Pakistan's No.1 Jobs SiteWe are looking for Call Center Agents (Male & Female, Fresher & Experienced) for our UK Campaign in Lahore. If you think you are a perfect fit for this job, then take the leap and change your...

  • Call Center Agents

    2 days ago


    Lahore, Punjab, Pakistan Taurus Call Center Co. Ltd. Full time

    Call center agents will be responsible for making outbound calls.Provide customer services.Make relevant notes from customer interactions.Follow up on customer calls.QualificationsEducation: Freshers and experienced candidates can apply.Intermediate and bachelor's degrees are preferred.Candidates with call center experience will be preferred, and those who...


  • Lahore, Punjab, Pakistan grow more call center Full time

    Company Overview:Grow More Call Center is a leading provider of customer service solutions in Lahore, Punjab, Pakistan. We are committed to delivering exceptional customer experiences through our highly trained and experienced agents.Job Description:We are seeking an experienced Xfinity agent to join our team. As a customer service representative, you will...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan 247 Support Full time

    Call Center Agent - UK BasedBachelor's degree in a relevant field or equivalent experienceResponsibilities:Receive inbound calls and make outbound calls to assist customers with their automotive queries and concerns.Provide excellent customer service by addressing customer needs, inquiries, and complaints promptly and accurately.Identify and escalate issues...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan MindTech IT & marketing solutions Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from MindTech IT & Marketing SolutionsCompany DescriptionMindTech IT & Marketing Solutions is a leading call center BPO company that specializes in providing comprehensive IT and marketing solutions to businesses of all...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan Alrehmandevelopers Full time

    Call Center Agent (Girls)Job Description:We are looking for dynamic and confident female Call Center Representatives to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.Requirements:Gender: FemaleQualification: Minimum Bachelor's Degree from a...

  • Call Center Agents

    2 days ago


    Lahore, Punjab, Pakistan Ghulam Nabi Interprises Full time

    Call Center AgentsHigh school diploma or equivalent is required for this positionJob Description: Call Center Agent at Ghulam Nabi Interprises in Lahore - Real Estate IndustryAbout Company:Ghulam Nabi Interprises is a prominent real estate company based in Lahore. With a reputation for exceptional customer service and successful real estate transactions, we...


  • Lahore, Punjab, Pakistan Taurus Call Center Full time

    Customer Support RepresentativeTaurus Call Center, PakistanTaurus Call Center is hiring for CSR urgentlyResponsibilitiesCall center agents will be responsible for making outbound calls and providing customer services.Follow-up on customer calls.Salary:20k basic in one month probation25k basic after probation30k+ (Including incentives, bonuses,...

  • Call Center Expert

    2 weeks ago


    Lahore, Punjab, Pakistan Grow More Call Center Full time

    Are you a driven and customer-oriented individual looking for a new challenge?About the PositionWe are seeking a highly skilled Call Center Expert to join our team of dedicated professionals at Grow More Call Center.The ideal candidate will have extensive experience in call center environments, excellent communication skills, and the ability to work...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan ID Logix Full time

    ID Logix is looking to hire Night Call Center Agents to join our team in Pattoki. As a Night Call Center Agent, you will be responsible for handling incoming and outgoing calls to assist customers with inquiries and concerns regarding our telecommunications services.Responsibilities:- Answering incoming calls and responding to customer inquiries- Making...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan Tags Marketing Full time

    As a Call Centre Agent, you will be responsible for providing exceptional customer service and support via telephone, addressing inquiries, resolving issues, and ensuring a positive customer experience.Handle outbound calls with professionalism, patience, and efficiency, while accurately documenting customer interactions and following company protocols and...


  • Lahore, Punjab, Pakistan Taurus Call Center Full time

    Responsibilities:As a Customer Support Representative, you will be responsible for:Making outbound calls to customers to provide customer services and follow up on customer inquiries.Responding to customer calls in a professional and courteous manner.Work Schedule:Our call center operates from 7:30 am to 5 pm during summer and 8:00 am to 5:30 pm during...


  • Lahore, Punjab, Pakistan grow more call center Full time

    Customer Service Representative Job Description:Grow More Call Center is seeking an experienced Xfinity agent to join our team. As a customer service representative, you will be responsible for handling inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.About the Company:Grow...


  • Lahore, Punjab, Pakistan Call Matricx Full time

    Call Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    A Night Call Center Agent is responsible for providing exceptional customer service by handling incoming and outgoing calls. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Job SummaryResponsibilities include answering customer inquiries, making outbound calls, and resolving...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Specifications:We are seeking a skilled Call Center Agent to join our customer support team. The successful candidate will be responsible for handling inbound calls from customers, resolving issues, and providing exceptional customer service.Key Responsibilities:Handling inbound calls from customersResolving customer complaints and issuesProviding...

  • Call Center Agents

    2 days ago


    Lahore, Punjab, Pakistan HDH Telecommunications Full time

    We are currently hiring Fresh/Experienced telesales agents For Call Marketing Services To join our team. Hiring Sale executives to utalize outbound calls to existing or potential customers and promote company's products and services. Main responsibilities are to generate leads, manage customer account and promptly resolve customer complaints.We are...

  • Call Center Agents

    2 days ago


    Lahore, Punjab, Pakistan ADH Solutions Full time

    Call Center AgentsADH Solutions, PakistanWe are hiring call center agents for a UK and USA based company.(Male and Female)Fresh and experienced candidates are required.Night shift and day shift are availableSalary: Up to RS 40,000 to 70,000 per month.PERKS AND BENEFITS:Incentives start from the first month.Job Type: Full-timeSalary: up to 40,000 to 70,000Job...

  • Call Center Agents

    2 days ago


    Lahore, Punjab, Pakistan Bright Holiday & Flights Limited Full time

    Call Center Agents - Flight / Travel Agent - UK Campaign Bright Holiday & Flights Limited, Pakistan Apply Only If You Have Excellent Communication Skills in English.Responsibilities of the candidate includes:· Handling customers inquiries and addressing their concerns· Document the calls according to the standard procedures.· Route calls to appropriate...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced call center customer support agent to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and efficiently during the night shift.Main Responsibilities:Customer Service: Provide top-notch customer service and support over the phone, responding to...