
Customer Support Representative
4 days ago
We are looking for a skilled Customer Support Representative to join our team.
Job DescriptionThe successful candidate will be responsible for providing exceptional customer service via phone and resolving customer complaints in a professional and courteous manner.
Key responsibilities include:
- Responding to customer inquiries in a timely and efficient manner
- Resolving customer complaints and issues in a fair and transparent way
- Providing product information and demos as needed
- Upselling and cross-selling opportunities to increase sales revenue
Required Skills and Qualifications
- High school diploma or equivalent required; associate's degree or higher preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Familiarity with customer relationship management software a plus
Benefits
- Competitive salary and bonus structure
- Ongoing training and development opportunities
- Paid time off and holidays
- Health insurance and other benefits
Other Information
- This is a full-time position with a standard 40-hour workweek
- Shifts may vary depending on business needs
- A high level of proficiency in English is required
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