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Customer Service Representative

1 week ago

Lahore, Punjab, Pakistan Ovex Technologies Full time
Job Title: Customer Relation Officer

Ovex Technologies is a leading technology firm based in Pakistan, dedicated to delivering innovative solutions that drive business growth.

  • As a Customer Relation Officer at Ovex Technologies, you will play a crucial role in supporting our customers by providing them with helpful information, answering their questions, and responding to their complaints in a timely and professional manner.
  • You will be responsible for managing multiple customer interactions simultaneously, ensuring that each issue is resolved efficiently and effectively.
  • We are looking for an individual who possesses excellent communication skills, both written and verbal, and can communicate effectively with customers to understand their needs and concerns.
  • The ideal candidate will have a positive attitude, be proactive, and possess the ability to multitask with ease.
  • This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and are eager to grow with a dynamic organization.
Key Responsibilities:
  • Provide exceptional customer service via phone, email, or in-person
  • Resolve customer complaints in a timely and professional manner
  • Communicate effectively with customers to understand their needs and concerns
  • Work collaboratively with other teams to resolve customer issues