
Expert System Maintenance Professional
2 weeks ago
Job Title: Technical Support Specialist
Job SummaryWe are seeking a skilled Technical Support Specialist to provide expert assistance to clients with technical issues and system maintenance.
Key Responsibilities- Troubleshoot hardware and software problems, ensuring prompt resolution of technical issues.
- Configure and maintain IT systems and network infrastructure, guaranteeing optimal performance and efficiency.
- Collaborate with team members on IT projects and initiatives, promoting knowledge sharing and best practices.
- Develop and deliver training sessions for users on software and system usage, fostering user confidence and proficiency.
- Proficiency in Windows environment and strong understanding of networking concepts.
- Excellent problem-solving skills, ability to work under pressure, and good communication skills.
This role demands a high level of technical expertise and a customer-centric approach.
The ideal candidate will possess a strong background in IT and be able to communicate complex technical information effectively.
We offer a dynamic and supportive work environment with opportunities for growth and development.
As a Technical Support Specialist, you will play a crucial role in delivering exceptional client service and contributing to the improvement of our IT systems and processes.
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