Restaurant Operations Coordinator

1 day ago

Gujranwala, Punjab, Pakistan beBeeBusiness Full time $50,000 - $65,000
Business Associate Position Overview

We are seeking a skilled Business Associate to join our team. As a key member of our organization, you will be responsible for building strong relationships with clients and internal teams to resolve customer queries efficiently.

Main Responsibilities:
  • Foster effective communication between restaurants and our internal departments to address customer concerns promptly.
  • Capture critical issues, including root causes and implications, for further analysis.
  • Engage with customers to investigate complex problems and provide solutions.
  • Utilize our proprietary platform for time-sensitive operational tasks and ensure seamless integration.
Required Skills and Qualifications:

A successful candidate will possess the following skills and qualifications:

  • Excellent written and verbal English communication skills;
  • Strong interpersonal skills to build lasting relationships with restaurant owners;
  • Emotional intelligence to navigate complex situations effectively;
  • Knowledge of cultural nuances in the US market.

We are looking for candidates with a solid understanding of technical skills, including:

  • Previous support experience, preferably in the US market;
  • Data analysis and interpretation skills;
  • Reporting and documentation expertise.

Applicants should have at least 1-2 years of professional experience in a related field.

Benefits of Working with Us:

We revolutionize the US restaurant industry by providing an integrated solution that empowers owners to manage their businesses efficiently. Our platform combines AI technology and exceptional customer support to increase revenue, reduce costs, and improve profit margins.

We aim to help restaurants focus on delivering outstanding experiences without managing intricate systems. Our all-in-one super app platform caters to various needs, from front-of-the-house operations to back-of-the-house management.

We are committed to becoming a significant player in the $55 billion restaurant tech SaaS market, and you will be part of a dynamic team.

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