
Restaurant Support Specialist
1 day ago
We are looking for a dedicated and organized individual to join our customer support team. As a Restaurant Support Specialist, you will be responsible for providing exceptional service to our restaurant clients, ensuring their queries are addressed promptly and efficiently.
- You will interface between restaurants and internal teams to resolve customer inquiries in a timely manner.
- Documenting issues with thorough understanding of causes and implications is a key aspect of the role.
- You will interact with customers to investigate critical issues when necessary.
- The AIO Platform will be utilized to assist restaurants with time-sensitive operational tasks.
This is an excellent opportunity for individuals who possess strong communication skills, are able to work effectively in a team environment, and have a passion for delivering outstanding customer experiences.
About UsWe are committed to revolutionizing the US restaurant industry by providing a comprehensive platform that enables restaurant owners to manage all aspects of their business efficiently. Our platform combines patented AI technology with strong customer support to increase revenue, reduce costs, and improve profit margins.
Our mission is to become a significant player in the $55 billion restaurant tech SaaS market by offering an all-in-one super app for front-of-house operations and back-of-house management.
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