Software Customer Experience Specialist
2 days ago
This role is key to delivering exceptional customer experiences. We're seeking a creative problem-solver with excellent communication skills who can empower our clients to maximize their value from our platform.
Key Responsibilities- Deliver timely and accurate resolutions to customer inquiries via various channels, including chat, email, phone, and our platform tools.
- Become an expert in our products, both technically and from a customer use-case perspective.
- Look for opportunities to delight customers by helping them work smarter and achieve more value from our platform.
- Collaborate with other departments to drive customer engagement and retention.
The ideal candidate will be fluent in English, have experience in software-as-a-service (SaaS) customer support, and possess the ability to balance working independently and through ambiguity while contributing to improving customer satisfaction.
Requirements- Fluent English speaking and writing skills.
- Availability to work onsite at our office.
- 2-3 years of experience in SaaS customer support, with examples of influencing customers positively.
- Demonstrated background in supporting multiple online software or SaaS products and/or IT experience.
- Ability to prioritize high-impact/value work amidst competing demands.
-
Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan beBeeCustomerExperience Full time 22,000 - 25,000Customer Experience SpecialistThis is a unique opportunity for a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist.The ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to work effectively in a fast-paced environment.Key...
-
Software Support Specialist
1 week ago
Lahore, Punjab, Pakistan Contour Software Full timeSoftware Support Specialist at Contour SoftwareJoin to apply for the Software Support Specialist role at Contour Software.Get AI-powered advice on this job and more exclusive features.About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are...
-
Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan beBeeCustomerExperience Full time 900,000 - 1,200,000Job OverviewWe are seeking a Customer Experience Specialist to deliver exceptional customer service as measured by performance objectives and in accordance with core values.Key ResponsibilitiesDeliver personalized customer experiences through courteous, attentive, and friendly interactions.Provide alternatives to products/items not available on the ecommerce...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....
-
Customer Support Specialist
6 days ago
Lahore, Punjab, Pakistan Contour Software Full time $40,000 - $80,000 per yearAbout ContourContour Softwarehas grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....
-
Customer Support Specialist
3 days ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....
-
Automotive Customer Experience Specialist
1 week ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 450,000 - 850,000Job TitleAs a Customer Support Specialist, you will be at the forefront of delivering exceptional customer experiences for automotive buyers and sellers. This role requires a proactive and highly organized individual with strong communication and problem-solving skills to provide timely support.Key ResponsibilitiesManage inbound calls and address client...
-
Customer Experience Specialist
5 days ago
Lahore, Punjab, Pakistan beBeeTechnical Full time 4,500,000 - 7,000,000Customer Support SpecialistAbout the Job:As a key member of our team, you will play a crucial role in delivering exceptional support experiences to our customers.The ideal candidate possesses excellent communication and problem-solving skills, thrives in a fast-paced environment, and is dedicated to exceeding customer expectations.Key...
-
Exceptional Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 1,500,000 - 2,500,000Job Title: Exceptional Customer Experience SpecialistA bachelor's degree in administration or a related field is highly desirable.The ideal candidate excels at delivering top-notch customer service via live chat interactions, resolving inquiries and providing information about products or services in a prompt and professional manner.
-
Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 4,000,000 - 8,000,000Job OverviewThe primary objective of this role is to attract potential customers by answering product-related questions, suggesting relevant offerings, and ensuring high customer satisfaction.This position requires a strong understanding of customer needs, effective communication skills, and the ability to provide clear information about products.Key...
