
Head of Food and Nutrition Services
2 days ago
Aga Khan University is a leading healthcare institution committed to providing high-quality patient care. The Nutrition and Food Services Department plays a critical role in supporting this mission by offering a range of products and services to patients, staff, and students.
ResponsibilitiesThis position requires a seasoned professional with expertise in food service management, nutrition, and dietetics. Key responsibilities include:
- Developing and implementing annual plans and budgets for the department, ensuring alignment with the university's strategic goals.
- Providing technical guidance and administrative direction over food planning, menu formulation, and preparation, as well as overseeing the serving of regular and therapeutic diets in accordance with ISO 22000:2005 quality management system and JCIA standards.
- Coordinating and maintaining ISO 22000:2005 and JCIA accreditations, facilitating external and internal audits on the same standards.
- Ensuring the safe and quality production of food, while maintaining safety of all food production equipment.
- Enhancing staff competency levels through various training initiatives and ensuring they meet the changing needs of the organization.
- Reviewing customer feedback and coordinating with concerned teams to meet customer expectations.
- Managing official caterings and banquet needs of the institution.
To be successful in this role, you should have:
- A Master's degree in Hotel Management, Hospitality or other relevant disciplines, preferably with professional certification like HCIMA or other relevant certifications from recognized institutes.
- At least ten years of experience in senior roles of nutrition and food services departments of large organizations, preferably in healthcare and hospitality industries (international exposure will be an advantage).
- Sound knowledge of ISO 22000:2005 Food Safety Management System and related standards.
- Good command of dietetics and familiarity with food and labor laws.
- Ability to effectively respond to changing demands.
- Excellent command over commonly used computer applications, particularly Microsoft Office applications.
- Excellent interpersonal skills, particularly communication skills.
- High motivation levels, with ability to influence others, relevant data gathering, and making sound decisions on available data.
- Excellent leadership and navigation skills, and knowledge of financial planning and management.
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