Head of Food and Nutrition Services

2 days ago


Karachi, Sindh, Pakistan Aga Khan University Full time

Aga Khan University is a leading healthcare institution committed to providing high-quality patient care. The Nutrition and Food Services Department plays a critical role in supporting this mission by offering a range of products and services to patients, staff, and students.

Responsibilities

This position requires a seasoned professional with expertise in food service management, nutrition, and dietetics. Key responsibilities include:

  • Developing and implementing annual plans and budgets for the department, ensuring alignment with the university's strategic goals.
  • Providing technical guidance and administrative direction over food planning, menu formulation, and preparation, as well as overseeing the serving of regular and therapeutic diets in accordance with ISO 22000:2005 quality management system and JCIA standards.
  • Coordinating and maintaining ISO 22000:2005 and JCIA accreditations, facilitating external and internal audits on the same standards.
  • Ensuring the safe and quality production of food, while maintaining safety of all food production equipment.
  • Enhancing staff competency levels through various training initiatives and ensuring they meet the changing needs of the organization.
  • Reviewing customer feedback and coordinating with concerned teams to meet customer expectations.
  • Managing official caterings and banquet needs of the institution.
Requirements

To be successful in this role, you should have:

  • A Master's degree in Hotel Management, Hospitality or other relevant disciplines, preferably with professional certification like HCIMA or other relevant certifications from recognized institutes.
  • At least ten years of experience in senior roles of nutrition and food services departments of large organizations, preferably in healthcare and hospitality industries (international exposure will be an advantage).
  • Sound knowledge of ISO 22000:2005 Food Safety Management System and related standards.
  • Good command of dietetics and familiarity with food and labor laws.
  • Ability to effectively respond to changing demands.
  • Excellent command over commonly used computer applications, particularly Microsoft Office applications.
  • Excellent interpersonal skills, particularly communication skills.
  • High motivation levels, with ability to influence others, relevant data gathering, and making sound decisions on available data.
  • Excellent leadership and navigation skills, and knowledge of financial planning and management.


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