
Operations Management Coordinator
6 days ago
About Daraz
We are a South Asian e-commerce leader, leveraging technology to drive innovation and growth.
Our mission is to provide exceptional customer experiences, building trust and loyalty.
Key Responsibilities:- Manage a team of Operators, overseeing daily order processing and performance metrics.
- Implement process improvements, enhancing operational efficiency and customer satisfaction.
- Maintain strong relationships with delivery couriers and internal teams.
- Provide coaching and feedback to team members, promoting professional growth and development.
- Experience in warehouse operations, logistics, or supply chain management.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Proficient in MS Office applications.
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