Senior Patient Support Coordinator

18 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

We're hiring a Team Lead to oversee and support our growing night shift team in Johar Town. The successful candidate will be responsible for leading and mentoring a team of patient support representatives, as well as ensuring timely and accurate appointment scheduling and patient communication.

The ideal candidate will have a proven track record of success in patient support or a healthcare-related call center and excellent spoken and written English skills. They will also possess strong leadership and problem-solving abilities, as well as the ability to work effectively in a fast-paced environment.

The key responsibilities of this position include:

  1. Leading and mentoring a team of patient support representatives
  2. Ensuring efficient and effective appointment scheduling and patient communication
  3. Monitoring team performance and providing feedback and coaching
  4. Handling escalated calls and resolving customer issues
  5. Collaborating with management to improve processes and workflows
],

  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Patient Care CoordinatorJob Summary: We are seeking a skilled Patient Care Coordinator to join our team. The successful candidate will be responsible for providing care coordination services to patients enrolled in chronic care management (CCM), principal care management (PCM), and remote patient monitoring (RPM) programs.Key...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Front Desk CoordinatorWe are seeking a highly organized individual to facilitate patient appointments, ensuring accurate scheduling and exceptional customer service.Coordinate and schedule patient appointments using electronic medical records systems and scheduling software.Collect and verify patient demographic and insurance information to ensure accuracy...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Patient Follow-up CoordinatorWe are seeking a highly skilled Patient Follow-up Coordinator to join our team. As a Patient Follow-up Coordinator, you will be responsible for following up with patients to ensure timely payment of their medical bills. You will work closely with the team to ensure efficient operations and optimize revenue cycle management for...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We're looking for a skilled Team Lead to oversee and support our growing night shift team in Johar Town.Key Responsibilities:Lead and mentor a team of patient support representativesEnsure timely and accurate appointment scheduling and patient communicationMonitor performance metrics and support team productivityHandle escalated calls and maintain high...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Patient Support Team LeadWe are seeking a skilled and experienced Patient Support Team Lead to oversee and support our growing night shift team.Responsibilities:Lead and mentor a team of patient support representativesEnsure timely and accurate appointment scheduling and patient communicationMonitor performance metrics and support team...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Team Lead Patient Support RepresentativeWe are seeking an experienced patient support professional to take on a team lead role in our organization.The ideal candidate will possess strong leadership and communication skills, with the ability to motivate and guide a team of patient support representatives.Key Responsibilities:Lead and mentor a team of patient...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    This role requires strong customer support skills and the ability to work in a fast-paced environment. The successful candidate will be responsible for greeting patients, scheduling appointments, and ensuring that all necessary paperwork is completed.Key Responsibilities:Answering inbound video calls with greetingsScheduling patient's appointmentsEligibility...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We're seeking an experienced Patient Support Representative to take on a leadership role and oversee our growing night shift team.Key Responsibilities:Lead and mentor a team of patient support representativesEnsure timely and accurate appointment scheduling and patient communicationMonitor performance metrics and support team productivityHandle escalated...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Appointment CoordinatorWe are seeking a detail-oriented individual to facilitate patient appointments, ensuring accurate scheduling and exceptional customer service.Coordinate and schedule patient appointments using electronic medical records systems and scheduling software.Collect and verify patient demographic and insurance information to ensure accuracy...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Description:The Clinical Support Specialist plays a crucial role in ensuring the smooth operation of our healthcare facility. As the first point of contact for patients, this individual must possess exceptional communication skills and empathy.This position involves managing patient appointments, records, and correspondence while maintaining...