
Test Centre Support Specialist
5 days ago
About Our Organisation
Pearson VUE has established itself as a leader in the computer-based testing industry for decades, successfully delivering millions of certification and licensure exams annually.
Our goal is to provide an outstanding work environment that fosters job satisfaction. We're currently seeking a highly skilled Test Centre Administrator to join our successful team.
Your Opportunity:
This role offers a great chance to develop your skills working alongside a diverse group of professionals to ensure a seamless candidate experience.
As a key member of our team, you'll have the flexibility to work various shifts, including weekends and holidays.
You'll play a vital role in supporting our unique test-taking candidates at our Pearson VUE Test Centres, ensuring they receive a high-quality exam experience.
Your Responsibilities:
Ensure a warm welcome and efficient check-in process for customers/test-taking candidates.
Foster a secure testing environment by adhering to exam testing protocols and company policies.
Verify candidates' personal identification documents and explain the exam process.
Provide guidance and supervision to candidates during the exam.
Collaborate with internal teams to resolve technical issues within the Test Centre.
Key Requirements:
You'll need to be adaptable and comfortable working varied schedules, including evenings and weekends.
Able to maintain focus and concentration in a quiet environment, with strong observational skills.
What We Offer:
An attractive pension plan
Share ownership opportunities.
Access to comprehensive healthcare and dental plans, plus an employee wellbeing programme for you and your loved ones.
Bike-to-work scheme, discounted gym memberships, and exclusive retail discounts.
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