
Technical Support Specialist
11 hours ago
We are seeking a professional to fill the role of Technical Support Specialist. This individual will be responsible for providing real-time technical guidance and support to our field technicians, ensuring that any issues are resolved efficiently and effectively.
Key Responsibilities:- Act as a primary technical support agent for field technicians, addressing and troubleshooting their issues in real-time via phone or other communication tools.
- Provide guidance to field staff to resolve on-site technical problems effectively.
- Document and log all support interactions and solutions within the company's CRM system.
- Collaborate with other teams to escalate and resolve complex issues when necessary.
- Ensure timely follow-ups with technicians to verify problem resolution and satisfaction.
- Proven experience with CRM software and maintaining accurate logs.
- Previous experience in a call center or technical support environment.
- Excellent communication and problem-solving skills.
- Ability to work night shifts (night shift schedule).
- Strong technical aptitude and the ability to learn about new systems and processes quickly.
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Technical Support Specialist
6 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support Specialist Job DescriptionThis is a technical support role responsible for ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management system.
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Technical Support Specialist
9 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Technical Support SpecialistThis role involves providing exceptional customer service by identifying, troubleshooting, and resolving technical issues in a timely and professional manner.
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Technical Support Specialist
7 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for delivering exceptional technical and customer support for our asset management software.About the RoleRespond promptly and professionally to customer inquiries via email, chat, and phone.Diagnose and resolve...
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Technical Support Specialist
7 days ago
Lahore, Punjab, Pakistan Great Computer Solutions - Global Full timeJoin to apply for the Technical Support Specialist role at Great Computer Solutions - GlobalGet AI-powered advice on this job and more exclusive features.About UsGreat Computer Solutions (GCS) is a Chicago-based organization providing IT solutions, ranging from consultancy and support to network formation. Established in 1996, we support small and medium...
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Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a Technical Support Specialist to join our team. The ideal candidate will have extensive experience in providing technical support to customers.Responsibilities:Respond to customer inquiries via various channels.Analyze and resolve technical issues related to web hosting services.Collaborate with the team to improve technical support...
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Technical Support Specialist
9 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support SpecialistAs a Technical Support Specialist, you will play a crucial role in providing exceptional remote support to customers. Your primary responsibility will be to manage and update support tickets for efficient tracking, ensuring that customer issues are resolved promptly and effectively.Key Responsibilities:Manage and update support...
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Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to provide continuous support and enhancement for essential IT systems and their underlying infrastructure. As a key member of our team, you will drive technological innovation and advancement within the organization.Your primary responsibility will be to deliver initial and secondary...
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Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Summary:The IT Support Specialist role involves delivering efficient and effective IT support services to team members. This position requires troubleshooting technical issues, managing hardware and software systems, and ensuring a smooth IT operation.This role is ideal for individuals with strong problem-solving skills, excellent communication...
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Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Overview:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance, troubleshooting and repairing computer systems, and managing operating systems. This is an exciting opportunity for a motivated individual who is looking to develop their...
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Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description:We are seeking a skilled and dedicated professional to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Complete tasks assigned by the immediate supervisor in a timely manner.Act...