
Technical Support Specialist
10 hours ago
Technical Support Specialist
We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for delivering exceptional technical and customer support for our asset management software.
About the Role
- Respond promptly and professionally to customer inquiries via email, chat, and phone.
- Diagnose and resolve technical issues, ensuring swift resolution and customer satisfaction.
- Escalate complex technical issues to the appropriate teams with complete and accurate information.
- Identify and report customers at risk of churn to the relevant stakeholders.
- Contribute to initiatives aimed at improving customer experience and support processes.
Key Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 1 year of experience in a technical support role with direct customer interaction.
Required Skills
- Strong ability to troubleshoot and resolve software-related technical issues.
- Excellent verbal and written communication skills.
Benefits of Joining Our Team
- Opportunity to develop expertise in technical support and customer service.
- Work in a collaborative environment with flexible working hours.
- Gain experience supporting innovative software solutions used by industry leaders.
-
Technical Support Specialist
8 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support Specialist Job DescriptionThis is a technical support role responsible for ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management system.
-
Technical Support Specialist
11 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Technical Support SpecialistThis role involves providing exceptional customer service by identifying, troubleshooting, and resolving technical issues in a timely and professional manner.
-
Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan Great Computer Solutions - Global Full timeJoin to apply for the Technical Support Specialist role at Great Computer Solutions - GlobalGet AI-powered advice on this job and more exclusive features.About UsGreat Computer Solutions (GCS) is a Chicago-based organization providing IT solutions, ranging from consultancy and support to network formation. Established in 1996, we support small and medium...
-
Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a Technical Support Specialist to join our team. The ideal candidate will have extensive experience in providing technical support to customers.Responsibilities:Respond to customer inquiries via various channels.Analyze and resolve technical issues related to web hosting services.Collaborate with the team to improve technical support...
-
Technical Support Specialist
11 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support SpecialistAs a Technical Support Specialist, you will play a crucial role in providing exceptional remote support to customers. Your primary responsibility will be to manage and update support tickets for efficient tracking, ensuring that customer issues are resolved promptly and effectively.Key Responsibilities:Manage and update support...
-
Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to provide continuous support and enhancement for essential IT systems and their underlying infrastructure. As a key member of our team, you will drive technological innovation and advancement within the organization.Your primary responsibility will be to deliver initial and secondary...
-
Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Summary:The IT Support Specialist role involves delivering efficient and effective IT support services to team members. This position requires troubleshooting technical issues, managing hardware and software systems, and ensuring a smooth IT operation.This role is ideal for individuals with strong problem-solving skills, excellent communication...
-
Technical Support Specialist
13 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a professional to fill the role of Technical Support Specialist. This individual will be responsible for providing real-time technical guidance and support to our field technicians, ensuring that any issues are resolved efficiently and effectively.Key Responsibilities:Act as a primary technical support agent for field technicians, addressing...
-
Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Overview:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance, troubleshooting and repairing computer systems, and managing operating systems. This is an exciting opportunity for a motivated individual who is looking to develop their...
-
Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description:We are seeking a skilled and dedicated professional to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Complete tasks assigned by the immediate supervisor in a timely manner.Act...