Customer Experience Director

5 days ago


Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full time
Career Opportunity

We are seeking a highly skilled customer service professional to lead our support team in delivering exceptional customer experiences.

About the Job

The ideal candidate will have a proven track record of developing and implementing effective customer service processes, as well as possessing strong leadership skills.

Main Accountabilities
  • Develop and maintain customer service standards and procedures.
  • Provide guidance and support to customer service staff.
  • Liaise with internal stakeholders to resolve customer complaints.
Requirements
  • Bachelor's degree in Administration or related field.
  • Fresh graduates are encouraged to apply.
  • Excellent interpersonal, written, and oral communication skills.
  • Leadership and team management abilities.

Sports Man is committed to supporting the growth and development of our employees.



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