Remote Customer Service Representative

5 days ago


Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 4,000,000 - 7,000,000

At TalentPop, we believe that exceptional customer service is more than just resolving issues – it's about fostering genuine connections with every interaction. We're on the hunt for individuals who embody this philosophy and are passionate about delivering top-notch support in a fully remote environment.

Key Responsibilities:
  • Engage with customers via chat, email, or phone, showcasing professionalism and friendliness
  • Address product-related inquiries, order tracking concerns, returns, and account matters with ease
  • Utilize Gorgias and Shopify to efficiently manage tickets and provide swift, accurate support
What We Offer:
  • A flexible work setup – work from anywhere you feel most productive
  • Generous paid time off so you can recharge and refocus
  • Comprehensive health and dental insurance or a stipend to prioritize your well-being
  • Holiday bonuses as a token of appreciation for your dedication
  • Opportunities to grow and develop with our organization as we scale
Requirements:
  • Exceptional written and spoken communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations simultaneously
  • Empathetic, patient, and reliable when addressing customer concerns


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