Field Operations Manager

3 days ago


Dera Ismail Khan, Khyber Pakhtunkhwa, Pakistan beBeeTelecom Full time 2,000,000 - 2,500,000

Job Title: Field Operations Manager

About the Role

We are seeking a highly skilled Field Operations Manager to lead our team in Taank. As a key member of our organization, you will be responsible for ensuring operational continuity, improving service KPIs, coordinating with civic authorities, and enabling new customer acquisitions.

Main Responsibilities
  • Lead field operations in Taank to support business growth through network rehabilitation, infrastructure expansion, and customer service excellence.
  • Ensure operational continuity and improve service metrics.
  • Coordinate with civic authorities and enable new customer acquisitions.
  • Rehabilitate and enhance fiber/copper networks, achieve installation targets, monitor service metrics, conduct performance reviews, plan maintenance, ensure accurate mapping, coordinate with government agencies, manage resource allocation, and implement service standards.
Requirements

To succeed in this role, you need:

  • A Bachelor's degree in Electrical, Electronics, Telecom Engineering or related field.
  • 1-2 years of experience in telecom operations.
  • A strong understanding of field-level workflows.
  • The ability to propose upgrades.
  • Experience in project management.
  • Familiarity with CRM systems.
  • The ability to engage with regional teams.
  • An understanding of market dynamics.
  • Skill in motivating teams and negotiating with stakeholders.


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