Ecommerce Customer Experience Representative

7 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

About the Job

This is a customer-facing role that requires the provision of exceptional customer service through various communication channels. The successful candidate will be responsible for responding to customer inquiries, resolving complaints, and performing data entry tasks to maintain accurate records.

The ideal candidate will have strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. They will also possess knowledge of ecommerce platforms and experience with data entry tasks.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and SMS
  • Respond to customer inquiries and resolve complaints in a timely manner
  • Responsible for maintaining accurate customer records and updating database accordingly
  • Collaborate with internal teams to ensure seamless customer experience

Our Team:

  • We are a dynamic and supportive team that values collaboration and open communication
  • We offer opportunities for professional growth and development
  • We provide a competitive salary and benefits package


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