Healthcare Customer Service Specialist

5 days ago

Rawalpindi Cantonment, Pakistan beBeeCustomer Full time 50,000 - 60,000
Healthcare Customer Support Specialist

This is a dynamic role for those passionate about delivering exceptional customer service and helping individuals navigate the complexities of healthcare.

The ideal candidate will possess strong verbal communication skills, excellent listening abilities, and a keen sense of empathy to effectively connect with clients from diverse backgrounds.

  • Makes outbound calls to prospective clients to verify their eligibility for Medicare and Final Expense programs.
  • Provides accurate and clear information about healthcare options and enrollment processes.
  • Mainstreams professionalism and empathy while communicating with clients.
  • Documents interactions and updates client information accurately in our system.
  • Meets daily and weekly performance targets, including call volume and conversion rates.
  • Collaborates with team members to share best practices and improve performance.

The successful candidate will be required to participate in comprehensive training to enhance their product knowledge and communication skills.

Key qualifications for this position include:

  • A minimum of a high school diploma or equivalent.
  • Strong verbal communication skills and ability to connect with clients.
  • Good listening skills to understand and address client needs.
  • Previous experience in a call center or customer service role is an asset but not necessary.
  • Ability to work flexible hours, including night shifts.
  • Basic computer skills for data entry and client management.

We offer:

  • A competitive salary with opportunities for daily and weekly bonuses.
  • Incentives for punctuality and consistent attendance.
  • A supportive work environment that encourages growth and development.

If you are a motivated individual who is passionate about making a positive impact on people's lives, we invite you to apply for this exciting opportunity.

  • Healthcare Services Specialist

    3 days ago

    Rawalpindi Cantonment, Pakistan beBeeCoding Full time 900,000 - 1,200,000

    Medical Billing and Coding Expert sought by a leading healthcare services provider to ensure accurate coding of medical procedures, submit claims, and maintain compliance with regulations.Key Responsibilities:Verify correctness of ICD-10, CPT, and HCPCS codes for patient charts and other documentation.Review diagnoses and treatments to ensure proper...

  • Customer Service Specialist

    3 days ago

    Rawalpindi Cantonment, Pakistan Focus IT Services Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from FOCUSExperienced HR Professional | Expertise in Technical Recruitment | Administration & Operations OptimisationJob description: We are looking for experienced and dynamic Customer Service Specialists to join our team....

  • Healthcare Solutions Provider

    3 days ago

    Rawalpindi Cantonment, Pakistan beBeeHealthcare Full time 900,000 - 1,200,000

    Healthcare Solutions ProviderWe are seeking a skilled professional to join our team in Import and Export operations. This role offers the opportunity to work with a variety of healthcare products and lab equipment, providing timely support services to customers across the country.Key Responsibilities:Import and export of healthcare products and lab...

  • Healthcare Credentialing Professional

    2 weeks ago

    Rawalpindi Cantonment, Pakistan beBeeCredentialing Full time $60,000 - $75,000

    Credentialing Specialist Job DescriptionXenMD seeks a detail-oriented and organized Credentialing Specialist to join their team. The ideal candidate will be responsible for managing provider credentialing and enrollment with insurance companies and healthcare organizations.This role requires strong organizational skills, attention to detail, and effective...

  • Healthcare Operations Excellence Leader

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeQualityImprovement Full time

    As a Quality Improvement Specialist, you will play a pivotal role in enhancing patient care and streamlining operations in a healthcare setting.The successful candidate will be responsible for developing and implementing quality improvement plans to drive operational excellence.Key responsibilities include collaborating with healthcare teams to identify...

  • Healthcare Provider Liaison

    3 days ago

    Rawalpindi Cantonment, Pakistan beBeeCredentialing Full time 60,000 - 90,000

    Job Opportunity: Credentialing SpecialistWe are seeking a highly skilled and organized Credentialing Specialist to join our team.This role plays a critical part in maintaining compliance with regulatory requirements and streamlining administrative tasks for healthcare providers.Manage credentialing and re-credentialing processes for healthcare providers,...

  • Customer Service Training Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeCustomerService Full time 700,000 - 850,000

    Job OverviewThe Customer Service Training Specialist plays a pivotal role in empowering customer-facing teams with the skills, knowledge and confidence they need to deliver exceptional service.This involves crafting, delivering and evaluating training programs that enhance performance, support professional development and promote a customer-centric...

  • Healthcare Enrollment Specialist

    1 day ago

    Rawalpindi Cantonment, Pakistan beBeeContact Full time 800,000 - 1,200,000

    Job Description:As a Contact Center Representative, you will engage with potential clients to verify their information and facilitate the enrollment process for Medicare and Final Expense programs. This role offers a competitive salary along with daily and weekly incentives based on performance and punctuality.The key responsibilities of this position...

  • Healthcare Operations Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeExport Full time

    We are seeking a seasoned professional to spearhead our import and export operations. As a complete solution provider in the healthcare industry, we have been serving clients across Pakistan since 1989.Job ResponsibilitiesThe successful candidate will be accountable for:Importing medical equipment and supplies from reputable manufacturersWe represent...

  • U.S. Healthcare Credentialing Expert

    6 days ago

    Rawalpindi Cantonment, Pakistan beBeeCredentialing Full time 1,200,000 - 1,500,000

    Job OverviewThe position of Medical Credentialing Specialist plays a pivotal role in facilitating timely and accurate enrollment of healthcare providers with insurance payers across the U.S.This critical function focuses on ensuring seamless provider credentialing, CAQH management, NPI/PECOS registrations, Medicare/Medicaid applications, and commercial...