Global Telephony Specialist

**Telecom Engineer Role Overview**We are seeking a skilled Telecom Engineer to support global telephony and contact center operations across various centers. As part of our Central Genesys cloud team, the successful candidate will be responsible for acting as the point of contact for all contact center solution requests, whether they are questions or...

Advanced Telephony Solutions SpecialistThis role requires experience with Automatic Call Distribution (ACD) systems and IVR implementations, call routing strategies, queue management, and reporting. Additionally, proficiency in scripting languages such as Python, Ruby, or Bash is required.

As an Assistant Manager, you will oversee the management of IP Telephony for internal and external communication.ResponsibilitiesManage IP Telephony infrastructure to ensure seamless communication within the organization.Experience with Cisco Call Manager and Asterisk based IP PBX solution is required.Automate configuration of phones from TFTP, specifically...

We are seeking an experienced Telephony Solutions Engineer to join our team. As a key member of our engineering team, you will play a vital role in delivering innovative telephony solutions that meet our clients' needs.About the JobIn this role, you will be responsible for designing, deploying, and configuring Cisco UCCE solutions, ensuring seamless...

Job DescriptionWe are seeking an experienced Telecom Engineer to join our team. As a key member of our Central Genesys cloud team, you will be responsible for supporting global telephony and contact center operations.Acting as the point of contact for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting...

Contact Center Support SpecialistThis role requires the ability to provide expert support for global telephony & contact center operations. Essential duties include administration, troubleshooting, and coordination with technical teams.Key TasksBe the primary point of contact for Genesys cloud-related issues and concerns.Provide Tier-2 and Tier-3 support for...

About the RoleThis is an exciting opportunity for a VOIP engineer to join our team and make a significant impact on our telephony infrastructure. We are looking for someone with a strong background in telephony systems, scripting languages, and cloud technologies.Key TasksDesign and implement scalable telephony solutions.Configure telephony platforms and...

Global Talent Operations SpecialistWe're seeking a skilled Global Talent Operations Specialist to drive full-cycle international recruitment, seamless onboarding, and ensure a smooth employee experience.This role plays a crucial part in building and supporting our international teams by leading end-to-end recruitment, managing global talent operations, and...

We're seeking an experienced Telephony Engineer to lead the design and implementation of our telephony infrastructure. As a key member of our infrastructure team, you will be responsible for ensuring the reliability and scalability of our telephony systems.

We are seeking a highly skilled Telephony Engineer to join our team. As a Telephony Engineer, you will be responsible for managing and maintaining telephony systems, troubleshooting issues, supporting Voice over IP (VoIP) systems, configuring IVR systems, and providing technical support.About the RoleThis is a full-time on-site role located in Lahore...