Call Centre Operations Manager

Job Summary:Your duties will include but not limited to: recruitment and setup of facilities, resource planning, and implementation of call centre strategies and operations.

Pro Work Telecommunication Services is seeking Call Centre Agents to join our team in Karachi. We provide call centre services to large enterprise companies internationally.Responsibilities:Handle inbound/outbound callsProvide exceptional customer serviceJob SpecificationAbility to work in a fast-paced environment#J-18808-Ljbffr

About the RoleWe are seeking an experienced Call Centre Manager to lead our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the contact centre, including managing staff, tracking sales performance, and providing excellent customer service.You will work closely with other departments to...

Call Centre Representative / Truck DispatcherMPL ACE Dispatch Ltd., PakistanQualifications:Bachelor's degree in any discipline (fresh graduates preferred). Must be fluent in English (USA Region), with load board expertise and familiarity with mailing calling API software.We are currently seeking energetic and enthusiastic individuals to join our remote team...

Job SummaryDubai-based Car Leasing firm is seeking a skilled Call Centre Manager for their Offshore Call Centre in Karachi. As a key member of the team, you will be responsible for overseeing the daily operations of the call centre, ensuring efficient and effective service delivery to customers and clients.Key ResponsibilitiesManage the setup and running of...

About the RoleWe are looking for a highly skilled and dedicated Call Centre Expert to provide exceptional customer service and support. As a Call Centre Expert, you will be responsible for responding to customer inquiries, resolving issues, and providing solutions that meet their needs.Key Duties- Handle customer calls and emails in a professional and...

Timings: 9:00 a.m- 5:00 p.mSalary Range: Rs.40,000-50,000 plus Commission & Transport AllowanceLocation: Gulshan-e-Iqbal, Block-8, KarachiRequirements:Must possess strong communications skills (Written & Verbal)Must be able to handle outbound callsManage & resolve customer complaints promptlyMust be customer-focused with a sales approachMust have familiarity...

- Establishes new hire training program as well as continued training of current staff to ensure'best in class' service.- Manages scheduling based on forecasted volumes.- Develops and implements Policies and Procedures that will lead to improved efficiencies.- Contributes to call centre's success by partnering with other managers to continually review and...

Job Title: Medical Centre Operations SpecialistWe are seeking an experienced healthcare professional to manage the day-to-day operations at our medical centre.Main Responsibilities:Ensure compliance with established roles, responsibilities, functions, and procedures in managing medical centre operations.Oversee attendance and punctuality of doctors and...

Job OverviewWe are hiring Call Centre Representatives to work with us. As a member of our team, you will be responsible for handling customer calls and responding to emails in a professional manner.The ideal candidate will possess excellent communication skills and be able to read and understand complex information.Key TasksHandle customer inquiries and...