Social Media and Customer Experience Specialist

6 days ago


Karachi, Sindh, Pakistan IODIGITAL Full time

Job Profile:

IODIGITAL is seeking a highly motivated Social Media and Customer Experience Specialist to join our dynamic team.

About the Role:

This is an exciting opportunity for a talented individual to play a key role in enhancing our customers' online experience across various social media channels. As a Social Media and Customer Experience Specialist, you will be responsible for monitoring and responding to comments, messages, and inquiries in a timely and professional manner.

Main Responsibilities:

  • Enhance our customers' online experience by providing prompt and personalized responses to comments, messages, and inquiries.
  • Foster meaningful interactions with our online community and build strong relationships with followers.
  • Develop and implement social media strategies that drive engagement and conversions.
  • Collaborate with cross-functional teams to create and execute content calendars and social media campaigns.
  • Monitor and analyze social media performance using various analytics tools.
  • Report on key metrics such as engagement, reach, click-through rates, and conversion rates.
  • Use insights to continuously improve social media strategies.
  • Stay up-to-date with the latest trends, best practices, and emerging technologies in social media marketing.

Qualifications:

  • Bachelor's degree in Marketing, Communications, or related field.
  • Proven experience of 0-1 years in social media management or community management.
  • Strong written and verbal communication skills, with the ability to engage and interact effectively with online communities.
  • Proficiency in social media analytics tools and platforms.
  • Crisis management skills and the ability to remain calm and composed under pressure.
  • Creative thinking and problem-solving skills.
  • Detail-oriented with strong organizational and time management skills.


  • Karachi, Sindh, Pakistan Synapse Consulting Full time

    Social Media Specialist Synapse Consulting, Pakistan Synapse Consulting is one of the leading consulting firms working in areas such as Operation Research and Software Development (Mobile / Web) and Consultancy. Synapse Consulting is looking for Full Time Social Media Specialist.Job Description:We are looking for a Social Media Specialist who can attract and...


  • Karachi, Sindh, Pakistan Shah Motors Full time

    Job Description:Shah Motors, located in Mississauga, Ontario, is a dynamic automotive organization dedicated to redefining the car buying and parts procurement experience. We are seeking an Evening Customer Engagement and Social Media Specialist with a minimum of 1 year of experience to join our growing team in the Accounting industry. This is a fully remote...


  • Karachi, Sindh, Pakistan Maqaami Full time

    We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users.Combines marketing and social media management skills to architect and enhance company social media presences, including interacting with customers, promoting brand-focused interactive and engaging content, and expanding...


  • Karachi, Sindh, Pakistan Right Click Full time

    Social Media Specialist Right Click, Pakistan We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing...


  • Karachi, Sindh, Pakistan Seller Prism Full time

    Job Openings Social Media Specialist / E-commerce Manager (TikTok Shop)About the job Social Media Specialist / E-commerce Manager (TikTok Shop)We are a fast-growing e-commerce company looking for a Social Media Specialist / E-commerce Manager to manage our TikTok Shop. No prior experience with TikTok Shop is requiredwe will provide full trainingbut...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are looking for a skilled Social Media Marketing Specialist to lead our e-commerce efforts on the TikTok platform. As a Social Media Marketing Specialist, you will be responsible for developing and implementing creative social media strategies to drive sales and engagement.Job Description:TikTok Shop Management: Oversee all aspects of the TikTok Shop,...


  • Karachi, Sindh, Pakistan Knowledge Management Full time

    Social Media Specialist Knowledge Management, Pakistan The Social Media Specialist will actively participate in a wide variety of social media activities such as blogging and community development.Key Responsibilities:Develop innovative and creative media content across social media platforms.Propose, develop and maintain a comprehensive social media...


  • Karachi, Sindh, Pakistan Arsasa Trading Full time

    Required Social Media Specialist in Karachi OfficeWHAT WE ARE LOOKING FOR:The successful candidate must have a solid background in digital marketing, including search engine optimization (SEO), social media marketing, social media optimization, and email direct marketing. They should possess a wealth of creative ideas and strategies to effectively engage...


  • Karachi, Sindh, Pakistan Brandsynario Full time

    About the Role:Brandsynario is seeking a skilled Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for creating and implementing our social media strategy, including developing and managing content that drives traffic to our website.You will write news pieces on trending topics and industry developments,...


  • Karachi, Sindh, Pakistan Nanosoft Technologies (Pvt) Ltd Full time

    Social Media Specialist Nanosoft Technologies (Pvt) Ltd, Pakistan Working with the Digital Manager and other departments to develop and implement the social media strategy.Take ownership of the execution and management of social media activities.Managing the day to day community management of all existing social media platforms (Facebook, Twitter, YouTube,...


  • Karachi, Sindh, Pakistan Future TV Full time

    Social Media Specialist Future TV, Pakistan Responsibilities:Planning social media content & strategyCreate e-commerce copywriting (ranging from blog, email, landing page, ads) and social media content.Manage and run social media channels.Work with the business development team to achieve business targets.Requirements:Bachelor's degree in any major from a...


  • Karachi, Sindh, Pakistan Right Click Full time

    Social Media Marketing SpecialistWe are looking for a driven professional to develop and execute a comprehensive social media marketing strategy. The goal is to attract and engage targeted virtual communities, drive website traffic, and increase revenue through strategic exploitation of social media platforms.Key ResponsibilitiesConduct competitive research...


  • Karachi, Sindh, Pakistan Web Enthusiasts Full time

    About the RoleAs a Social Media Specialist at Web Enthusiasts, you will play a crucial role in shaping our online presence and engaging with our audience. You will be responsible for creating and implementing social media campaigns that drive traffic, generate leads, and build brand awareness.Key Responsibilities:Create and curate high-quality content for...


  • Karachi, Sindh, Pakistan Pro Design and develop Full time

    About UsPro Design and Develop is a production company dedicated to bringing digital visions to life. We specialize in custom web development, UI/UX design, branding, and digital solutions.We are seeking a highly motivated and experienced Social Media Manager to join our team. The successful candidate will have a passion for digital marketing and excellent...


  • Karachi, Sindh, Pakistan InnoSol Full time

    Social Media Specialist InnoSol, Pakistan We need passionate individuals who love social media websites like Facebook, Twitter, and YouTube and have a great interest in innovating this industry in Pakistan.Your duties will include:Research on Facebook, Twitter, and YouTubeWriting and posting status updatesEngaging and interacting with the audienceReporting...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a highly skilled Social Media Marketing Specialist to develop and implement effective social media strategies that drive engagement, increase brand awareness, and foster meaningful connections with our online audience. This role requires a creative and results-driven individual who can create and curate high-quality content,...


  • Karachi, Sindh, Pakistan Coplar Ltd. Full time

    Social Media Strategist Coplar Ltd., Pakistan We are looking for an experienced and creative Social Media Specialist to join us for a short two months contract.As a Social Media Specialist, you will be responsible for developing and implementing Social Media strategy for our new product launch. We are happy to hire an expert who would like Job share as we...


  • Karachi, Sindh, Pakistan Shah Motors Full time

    Job Overview: Shah Motors is a pioneering automotive organization that redefines the car buying experience. We seek an Evening Customer Engagement and Social Media Specialist to join our team in the Accounting industry, working remotely. This role involves engaging with customers via social media platforms, addressing inquiries, and resolving issues.This is...


  • Karachi, Sindh, Pakistan Knowledge Management Full time

    Social Media PositionWe seek an experienced Social Media Specialist to join our team at Knowledge Management.Key Responsibilities:Plan, create, and publish engaging content across multiple social media channels.Develop and execute a comprehensive social media strategy to enhance our online presence.Manage and optimize social media accounts to increase...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a skilled Social Media Marketing Specialist to develop and implement effective social media strategies, creating engaging content and driving brand awareness across various platforms.The ideal candidate will have a strong understanding of social media algorithms, excellent written and verbal communication skills, and the ability...