Sales Operations Expertise for Qatar Airways Team

2 days ago


Karachi, Sindh, Pakistan Qatar Airways Full time
Sales Operations Role

We are seeking an experienced sales operations professional to join our team in Karachi as a Senior Sales Operations Agent. In this role, you will provide technical support to the sales team, act as a product knowledge expert, and assist Sales Operations Agents with their queries and escalations.

Key responsibilities include maintaining and generating reports, following up with customers and trade partners, and guiding junior Sales Operations Agents. You will also be accountable for adhering to Standard Operating Procedures (SoPs) for sales operations functions established to ensure alignment to QR's global sales/sales operations principles.

  • Provide technical support to the sales team.
  • Act as a product knowledge expert for trade support tasks.
  • Maintain and generate reports as required by the reporting Line Manager.
  • Follow up with customers and trade partners on enquiries and requests.

Requirements:

  • Fluent in English; secondary language desirable.
  • PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
  • Excellent relationship building and communication skills.


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