
Global IT Operations Leader
4 days ago
This role is responsible for overseeing the smooth operation of IT systems, ensuring efficient data management, and implementing effective policies to drive business success.
Key Responsibilities- Data Management: Develop and maintain office systems to effectively manage data, ensuring seamless operations.
- System Design and Implementation: Design and implement robust IT systems to meet business needs.
- Policies and Strategies: Define and implement policies and strategies to optimize IT operations and ensure smooth business functioning.
- Team Management: Lead and direct operational teams to achieve business objectives.
- Operational Efficiency: Ensure timely completion of projects and operations, maintaining high levels of efficiency.
- Quality Assurance: Design and develop quality assurance mechanisms to ensure compliance with standards.
- SOP Development: Create Standard Operating Procedures (SOPs) for IT operations.
- Documentation and Reporting: Prepare documentation, briefing papers, reports, and presentations for clients and stakeholders.
- Timelines and Scheduling: Develop project timelines and schedules for operational deliverables.
- Administrative Support: Handle administrative matters for sub-offices.
- Progress Tracking: Use IT systems to track project and task progress.
- Clients and Stakeholders: Communicate effectively with international clients and stakeholders.
- Costing and Billing: Oversee costing and billing of operations.
- Project Documentation: Maintain all project and operation documentation, including service delivery plans.
- Team Leadership: Lead and direct project and operations team members.
- Meeting Minutes and Follow-up: Take meeting minutes and follow up with relevant department heads.
- Task Research and Presentation: Conduct research on assigned tasks and present findings.
- Additional Tasks: Perform any additional tasks assigned by the Vice President.
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