
Order Support Associate
2 weeks ago
We are looking for a detail-oriented and customer-focused Online Order Support Specialist to join our team.
The ideal candidate will have experience in customer support, virtual assistance roles, or e-commerce and be able to communicate effectively with customers via phone, email, live chat, or SMS. They will also have the ability to follow up on order tracking, resolve issues smoothly, and provide thoughtful solutions.
- Chat with customers to help with orders, returns, or product questions
- Provide support that feels human and reflects each brand's voice and values
- Follow up on order tracking and resolve issues smoothly
- Keep things documented from common questions to key feedback
- Performance-based raises and bonuses
- Paid time off and health coverage
- Fully remote work environment
- A friendly and collaborative team culture
- Opportunities to grow and level up your skills
To apply, please submit your application.
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