Help Desk Specialist

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Support Services Job

We are looking for a highly motivated and detail-oriented individual to fill the role of Customer Support Executive:

Position Summary: Provide exceptional customer service and support to internal and external customers.
Key Performance Indicators: Meet or exceed service level agreements, resolve customer issues efficiently, and maintain a positive attitude in a challenging environment.

Responsibilities and Tasks

The successful candidate will be responsible for:

Handling customer complaints and concerns
Providing solutions to customer problems

Benefits and Perks

The successful candidate will enjoy:

Market Competitive Salary
Medical Benefits
Bonus
OT


  • Help Desk Specialist

    2 weeks ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Help Desk Specialist Job DescriptionWe are seeking a highly skilled Help Desk Specialist to join our team. In this role, you will be responsible for providing exceptional support to our clients through various communication channels.The ideal candidate will possess excellent verbal and written communication skills, as well as the ability to effectively...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    About This RoleWe are looking for a highly skilled Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for providing exceptional support to our customers through voice and chat.You will be working closely with your team to resolve customer issues efficiently, and will have the opportunity to use your problem-solving...

  • Help Desk Manager

    2 weeks ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    About Help Desk ManagerThis role involves managing the help desk to ensure high customer satisfaction through timely and effective problem resolution. The successful candidate will work closely with cross-functional teams to ensure positive user experiences.Key Responsibilities:Help Desk Management: Manage and resolve help desk tickets efficiently, adhering...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    **Technical Support Position:**We are seeking a highly skilled IT Support Specialist to provide technical assistance and resolve issues related to desktop computers and information technology systems. The ideal candidate will possess strong troubleshooting skills, proficiency in Windows and Linux systems, and excellent communication abilities.**Key...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    **Job Description:** Help Desk CoordinatorWe are seeking a skilled Help Desk Coordinator to join our customer support team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.**Responsibilities:Coordinate customer requests and issues through multiple communication channels.Provide...

  • Help Desk Coordinator

    2 weeks ago


    Karachi, Sindh, Pakistan Pakistan Press Foundation Full time

    Bachelor's degree in Law, Journalism, Media Studies, or a related field. A Master's degree or legal qualification is advantageous. About Us:Established in 1968, the Pakistan Press Foundation (PPF) is a non-profit organization dedicated to promoting press freedom, advocating for the rights of journalists, and improving journalistic standards across Pakistan....


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are looking for a skilled Help Desk Representative to provide top-notch customer support. In this role, you will answer customer inquiries, troubleshoot issues, and offer expert advice.Duties and ResponsibilitiesYou will:Answer customer calls and respond to emails.Troubleshoot technical issues and resolve customer complaints.Collaborate with colleagues to...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:The Help Desk Professional plays a crucial role in our customer service department, providing top-notch assistance and support to our valued customers. We are seeking a highly skilled and customer-oriented individual with 1-2 years of experience in customer support, proficient in English verbal and written communication, as well as Excel...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Overview:As a Help Desk IT Specialist, you will play a pivotal role in providing expert technical assistance and support to internal users. Your primary responsibility is to ensure the seamless operation of IT systems, troubleshoot complex issues, and assist users with hardware and software problems.Key Responsibilities: User Support: Respond promptly...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Key ResponsibilitiesWe are seeking a highly skilled Help Desk Operations Expert to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our end-users.Responsibilities:Provide Tier 1 and Tier 2 support, aiming to consistently exceed expectations by supporting...