Team Performance Driver

5 days ago


Karachi, Sindh, Pakistan Waada Full time
Role Summary

The Team Leader for Call Center Sales at Waada is responsible for driving sales growth, maintaining team performance, and delivering exceptional customer experiences.

Key Responsibilities Include:
  1. Fostering a high-performing team environment that achieves sales targets and exceeds KPIs.
  2. Monitoring daily operations, performance metrics, and quality assurance processes to maintain excellence.
  3. Developing and implementing strategic initiatives to enhance team performance and drive sales growth.
  4. Analyzing sales data to identify areas for improvement and taking proactive measures to address shortfalls in KPI performance.
  5. Providing comprehensive training and mentoring to team members to enhance their skills and knowledge.
  6. Ensuring adherence to company policies, industry standards, and legal regulations.

Essential Requirements:

  • Bachelor's degree in Business Administration, Sales, or a related field.
  • Proven experience in a sales or call center environment, with at least 1-2 years in a supervisory role.


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