
Operational Services Manager Role
7 days ago
About the Job
We are seeking a highly skilled and motivated Operational Services Manager to join our team. As a key member of our operations, you will be responsible for maintaining day-to-day operations, taking customer calls, and liaising with colleagues to ensure smooth execution of moves and achieve high customer satisfaction.
Key Responsibilities:- Respond to customer inquiries from the previous night.
- Call back customers who have submitted quotes and request callbacks during the night.
- Check availability for potential moves and confirm contractors' availability.
- Liaise with contractors to obtain prices for specific requests.
- Provide quotes to customers and log details in the system.
- Confirm bookings and allocate resources for upcoming moves.
- Resolve last-minute issues efficiently.
- Request feedback and reviews from customers.
- Calculate driver hours and wages for the week.
About the Role
This is an excellent opportunity to work in a dynamic environment that values professionalism, courtesy, and excellent communication skills.
Requirements:
To succeed in this role, you will need:
- Degree-level education (business degree preferred but not essential).
- Excellent command of the English language (written and spoken).
- Availability to work Monday to Saturday, 9am-6pm (UK time), with a 30-minute lunch break.
What We Offer
This role offers a competitive salary and opportunities for growth and development.
-
Service Operations Manager
4 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob SummaryWe are seeking a highly skilled Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of quality service delivery.In this role, you will monitor and control operational expenditure, manage inventory levels, and coordinate with sales teams to resolve customer...
-
Operations Management Role
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeBBA, MBA, or relevant economics and finance degree holders are encouraged to apply for this role.We are seeking a dedicated and experienced operations manager for our consumer banking division at a main branch in Lahore city. As a financial institution, we provide a wide range of financial services to our customers.Job SpecificationThe candidate must have a...
-
Service Operations Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Service Operations ManagerWe are seeking a dynamic and experienced professional to lead our client's service operations.The ideal candidate will ensure exceptional customer support, efficient service delivery, and long-term client satisfaction.Key Responsibilities:Head the After-Sales Service Department, ensuring seamless Commissioning of...
-
Service Operations Manager
4 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a dynamic and experienced professional to lead our service operations in Lahore.The ideal candidate will ensure exceptional customer support, efficient service delivery, and long-term client satisfaction, strengthening the company's reputation in the dairy machinery sector.Key Responsibilities:Head the After-Sales Service Department, ensuring...
-
Banking Operations Manager
2 weeks ago
Lahore, Punjab, Pakistan Parwaaz Financial Services Limited Full timeWe are looking for a seasoned Banking Operations Manager to lead our banking operations efforts. The ideal candidate will possess strong leadership skills and have a deep understanding of banking operations, including credit risk, market risk, operational risk, and liquidity risk.Responsibilities:Develop and implement effective banking operations strategies...
-
Customer Service Operations Manager
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are seeking an experienced Customer Service Operations Manager to ensure the smooth operation of our After Sales Service & Support.The successful candidate will be responsible for ensuring the efficient resolution of customer complaints and providing timely after-sales services and support.Key Responsibilities:Develop and maintain closer...
-
Service Operations Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionA key role in our team, the Service Manager is responsible for ensuring the smooth operation of our vehicle service department. They must be able to interpret customers' descriptions of their vehicle problems and translate those into clear instructions for service technicians.We require a highly organized individual who can oversee the daily...
-
Client Services Manager
7 days ago
Lahore, Punjab, Pakistan Virtual Dispatch Services Full timeGet AI-powered advice on this job and more exclusive features.Job Title: Client Relation Manager/ DispatcherLocation: Lahore, PakistanJob Type: Full-TimeDepartment: Logistics/OperationsJob SummaryWe are seeking a highly organized and proactive Truck Dispatcher to manage daily freight and driver schedules, ensuring efficient and timely deliveries. This role...
-
Service Operations Manager
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeThe key to our success lies in the smooth operation of our After Sales Service & Support. As a critical member of our team, you will be responsible for ensuring the efficient installation, testing, commissioning, and troubleshooting of generators electrically.Providing timely after-sales services and support to corporate and individual clients is crucial in...
-
Customer Service Operations Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking an experienced Customer Service Operations Manager to lead and grow our customer service operations. This role involves leadership with operations, team management, training, and customer interaction across various communication platforms.Key ResponsibilitiesLead Daily Customer Service Activities: Manage daily customer service activities,...