Client Onboarding Expert

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Summary

We are seeking a Client Onboarding Expert to join our team. The successful candidate will be responsible for managing the day-to-day activities and processes to successfully onboard our retail customers to our suite of solutions.

Key Responsibilities:
  • Manage the retail customer onboarding process, including data analysis, migration, and customer adoption to our solutions.
  • Ensure high customer satisfaction by monitoring and improving customer service processes.
  • Identify areas for improvement and implement changes to enhance efficiency and customer satisfaction.

Requirements:

  • Minimum 3 years' experience in client-facing roles.
  • Strong experience in working in B2B customer-facing roles, including relationship management and support, with a client-driven attitude.
  • Ability to deliver quickly in a fast-paced environment and independently overcome challenges.
  • Excellent communication and leadership skills.


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