Order Management Coordinator

1 week ago

Lahore, Punjab, Pakistan beBeeOperations Full time
About the Role:

Motive's Order Management Specialist plays a pivotal role in ensuring seamless execution of our order management processes. This individual supports the operations department with tasks such as creating non-standard and complex quotes, generating order forms, completing sales orders, and overseeing the end-to-end processing of deals. Their contributions drive operational efficiency and ensure accurate, timely processing of sales orders.

The successful candidate will have a collaborative attitude, eagerness to learn, and keen attention to detail. A team-first mentality and ability to work seamlessly with others are essential in this fast-paced role, where maintaining high standards of quality while managing multiple priorities is crucial.

Key Responsibilities:
  • Manage the complete Sales Force Quote to Cash cycle
  • Identify and resolve Q2C technical issues
  • Provide guidance on complex deal structures
  • Create and complete quotes
  • Handle order cancellations
  • Manage account renewals
  • Prepare contract buyout quotes
  • Amend opportunity stages
  • Manage package upgrades/downgrades
  • Handle vendor finance deals
  • Conduct account audits
  • Manage account mergers
  • Collaborate with other departments to resolve cases

Requirements:
  • Graduates in Business Management, preferably Finance or Accounts
  • Strong business communication skills in English
  • 2+ years of professional experience
  • Proficient in Microsoft Excel and Word
  • Experience with CRM systems, preferably Salesforce
  • Knowledge of ERP systems is a plus
  • Highly organized, meticulous, and detail-oriented
  • Excellent analytical and problem-solving skills
  • Self-starter with ownership mindset
  • Ability to prioritize and multitask effectively in high-volume environments

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